We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.
To register at www.epalstore.com.my, you shall provide various information including, among others, Full Name, E-mail Address, Phone Number, Complete Address, Delivery Address, Bank Account, Debit Card and Credit Card Information: Credit Card Number and its Validity Period. You may also be required to provide such other information as we may request for from time to time
You shall be responsible to ensure that any information and data (including any variations or amendments thereto) you provide at any time shall be accurate and correct and we shall be absolutely entitled to rely on such information and data without further inquiry whatsoever. In case any information and data (including any variations or amendments thereto) you provide are proven to be incorrect, we hereby declare and you hereby agree that we shall not be responsible for any consequences might happen in relation to or arising from such incorrect information and amendments provided and you shall indemnify and keep indemnified and hold us harmless at all times from any claims, proceedings, costs, loss, damage or expenses whatsoever arising therefrom.
Collection of Personal Data
Epalstore collects your personal data for the following purposes:
- Administering registration of epalstore cart;
- Maintenance and/or operation of epalstore cart;
- Receiving and dealing with customers’ enquiries and/or complaints by third parties;
- Obtaining your feedback on our services; and
- General record keeping in the course of Epalstore’s operations.
Unless stated otherwise, the personal data required is obligatory to be provided by you. In case any information and data (including any variations or amendments thereto) you provide are proven to be incorrect, we hereby declare and you hereby agree that we shall not be responsible for any consequences might happen in relation to or arising from such incorrect information and amendments provided and you shall indemnify and keep indemnified and hold us harmless at all times from any claims, proceedings, costs, loss, damage or expenses whatsoever arising therefrom.Should you fail to provide such obligatory personal data, Epalstore will be unable to process your request for services and/or assist you in providing the service(s) you requested.
Epalstore may also use your personal data to inform you of updates from Mostwell which may include price promotions, new services or products, customer satisfaction surveys, etc. Epalstore collects personal data directly from you.
Disclosure of Personal Data
Epalstore may disclose your personal data such as:
- Providing access,customer support.
- Order confirmation.
- Order delivery
- Payment Transaction Process
- Contacting you for troubleshooting,collection of payment,dispute resolution,market research,site development of epalstore.com.my. We will contact you by email,sms etc.
- Providing information/sending promotional email regularly to you if any offer/promotion on new product or special offer.
- For internal notes/administration purpose.
Security and Retention of Personal Data
Epalstore implements security measures to protect your personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. Such security measures include technical protection of Epalstore’s system, this security Policy is to protect the confidentiality, integrity and availability of Epalstore’s critical information, processing facilities and services which includes your personal data.
Access to Personal Data
Consumers have the right to access your personal data and/or correct your personal data with www.epalstore.com.my should you believe the personal data provided to Epalstore is incorrect, inaccurate or incomplete. Should you wish to access and/or correct your personal data retained by Epalstore, kindly email us at firstname.lastname@example.org
Right of Review
Epalstore reserves the right to review and amend this Policy from time to time